We understand that starting therapy can bring up a lot of questions. Below, you will find answers to some of the most common ones. If you don’t see your question here, feel free to contact us — we’re happy to help.
The therapists at Achieve Counseling & Wellness are licensed professionals with advanced degrees in counseling or a related field. They have extensive training and experience working with individuals, couples, and families.
We primarily work with adults but also provide individual and family therapy for teens 16 years and older. Whether you're a parent seeking support for your family or a teen looking for individual counseling, our therapists are here to help.
We offer a variety of therapeutic approaches to meet your unique needs. These include individual therapy, couples counseling, family therapy, and specialized treatments such as:
We support individuals with a wide range of challenges, including:
Our therapists work collaboratively with you to develop personalized treatment plans to help you heal, grow, and thrive.
The length of therapy depends on your goals and the issues you wish to address. Some clients find meaningful change in a few sessions, while others prefer longer-term support. We’ll work together to set goals and discuss the best plan for your needs.
Your first session is an evaluation appointment where your therapist will gather important information about your background, concerns, and goals for therapy. This session is an opportunity for you to share your story, ask any questions, and discuss your specific needs. Your therapist will document the information shared and begin to formulate a personalized treatment plan tailored to help you achieve your goals. It’s a collaborative process, setting the stage for a supportive and productive therapeutic relationship.
Yes! We offer secure online sessions (telehealth) for clients located in Arizona. Our platform is HIPAA-compliant, ensuring privacy and confidentiality.
Teletherapy offers the same level of support and care as in-person sessions, with added convenience:
Our secure online platform ensures that sessions are private, confidential, and easy to access. Teletherapy can be a powerful, effective way to receive the support you need — on your terms.
Scheduling an appointment is easy! You can book anytime, day or night, through our Scheduling page, where you can view available times and reserve your preferred appointment. You can also call us during our phone administration hours — Monday through Friday, 11:00 AM to 5:00 PM — to schedule directly with a team member. We’re here to make getting started as simple and stress-free as possible!
Yes, many of our providers accept commercial and employer-based insurance plans, including Aetna, Blue Cross Blue Shield, Cigna/Evernorth, and United Healthcare. Please see the Therapists page for details on accepted insurance plans by provider.
We ask that you provide your insurance information before your initial evaluation, and again if your insurance changes at any point during treatment. We will verify your coverage details and confirm whether your provider is in-network.
Please note: We are not contracted with Medicare or Medicaid/AHCCCS plans.
Insurance Coverage & Diagnosis Requirements
Insurance companies will only cover therapy that is deemed medically necessary. This means your therapist must provide a formal diagnosis of a mental health condition—such as anxiety, depression, PTSD, or a similar issue—to justify treatment.
If you do not meet the criteria for a qualifying diagnosis, or if you are seeking therapy solely for personal growth (such as improving self-awareness or enhancing well-being) and prefer not to have a mental health diagnosis added to your medical record with your insurance, your insurance will not reimburse for services. In this case, you will be responsible for covering the full cost of the sessions. To help make therapy more affordable, we offer sliding scale rates for self-pay clients.
Out-of-Network Benefits & Superbills
If we are not in-network with your insurance, you may still be able to use your out-of-network benefits. We can provide you with a superbill—an itemized receipt with the necessary information to submit to your insurance company for potential reimbursement. It’s important to check with your insurance provider ahead of time to understand your out-of-network coverage and reimbursement process.
As a unique 501(c)(3) nonprofit private practice, we are committed to offering high-quality care that fits a range of middle-class budgets. Our standard session rates range from $125 to $200 per hour, depending on the therapist's level of experience and whether sessions are in-person or online. Self-pay clients may be eligible for sliding scale rates based on income and household size—starting as low as $80 with an associate licensed counselor/therapist and $100 with a fully licensed counselor/therapist. For full details, please visit our Rates page.
At Achieve Counseling & Wellness, we take an integrative approach, personalizing proven, evidence-based treatment modalities to best meet your unique needs and goals, helping you heal and grow at your own pace. Each therapist may specialize in different approaches, but the most used modalities include:
Yes, we offer couples therapy and family therapy to help improve communication, resolve conflicts, and strengthen relationships. Whether you are facing relationship challenges, navigating life transitions, or wanting to improve connection and understanding, our therapists can provide a supportive environment to work through these issues together.
Our therapists use a variety of evidence-based approaches tailored to meet the specific needs of couples and families, guiding you toward lasting, positive change.
Yes, it’s completely normal to feel nervous before your first session. Our therapists are here to create a welcoming, supportive environment where you can feel safe to explore your thoughts and feelings without judgment.
Yes! You can request a specific therapist based on their specialties or therapeutic approach. If you’re unsure which therapist is the best fit for you, we’re happy to help guide you based on your needs. We also offer a free 15-minute consultation to help you connect with a therapist and make sure it feels like the right match before scheduling a full appointment.
If you have more questions or would like to discuss your therapy options, please don’t hesitate to contact us. We’re here to help and support you!
Please call, text, or chat the 988 Suicide & Crisis Lifeline if you are experiencing a crisis or having thoughts of harming yourself or others. In the event of a life-threatening emergency, or if you are at imminent risk of harming yourself or others, please call 911.
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